2020 State of Application Services report

Applications power the digital economy

Through what is broadly referred to as digital transformation, all businesses across all industries are becoming application-centric with the goal of moving faster, boosting efficiency, and securely delivering the digital customer—and employee—experiences the market demands.

While the pace of change varies by organisation, most digital transformation journeys follow a similar path:


Phase 1: Automating individual tasks to improve efficiencies by digitising IT and business processes.


Phase 2: Integrating those discrete automated tasks and taking advantage of cloud-native infrastructures to scale the process with orchestration.


Phase 3: Harnessing and analysing telemetry from application services to provide actionable business insights that prevent loss, predict capacity, optimise resources, and increase revenue.

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F5 Networks

Businesses depend on apps. Whether it’s apps that help connect businesses to their customers or apps that help employees do their jobs—F5 makes sure apps are always available and secure, anywhere. The world’s largest enterprises, service providers, financial and educational institutions, government entities, and consumer brands rely on F5 to stay ahead of security, cloud, and mobility trends.

Download the 2020 State of Application Services Report here

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