Feilo Sylvania selects Managed Firewall solution

Industry: Lighting & Manufacturing.

Challenge: Reduce impact of breached FortiGate Firewalls for critical systems in Benelux.

Solution: Infradata delivers Managed Firewall protecting Feilo Sylvania's critical global online systems.

Results:

• Installed defence mechanism, reducing the risk of impact caused by breached Firewalls in Benelux; 
• Minimized downtime of revenue critical systems from 3 days to few hours;
• Global Managed Firewall solution for websites in 48 countries;
• Renewed Benelux's data centre infrastructure;
• Protection against complex phishing attempts;
• New effective management solution of core network equipment.

“Infradata’s expertise allows us to use more innovative IT technology and boost our system security. It makes managing our core network equipment more effective and helps us to centralize our IT infrastructure." - Armand Bovie, Global Senior ICT Manager at Feilo Sylvania

Feilo Sylvania is at the forefront of developing lighting solutions and innovations

With more than 100 years of experience in lighting and luminaires, Feilo Sylvania offers ground-breaking products and systems for the public, private, and commercial sectors. Consumers across the world rely on Feilo Sylvania for premium quality and energy-saving tailored solutions. It has manufacturing, distribution, and global technological R&D centres in 48 countries.

Breached Fortigate Firewalls

One of Feilo Sylvania's central FortiGate firewall had been breached, causing its Benelux websites to be offline and critical systems to be malfunctioned. Despite having a redundant solution, both devices failed within two hours. Within a day Infradata's security and network engineers installed a Juniper SRX Firewall as a temporary solution, ensuring Feilo Sylvania's websites were operational during the weekend. A temporary solution put in place until new FortiGate firewalls would be set up.

Global Managed Firewall Solution

Even though there was a redundant setup, two Firewalls were breached at practically the same time. At the time of the breach, Feilo Sylvania's supplier could not deliver replacement devices directly.  “Unfortunately we were in a support contract with our supplier NBD for this redundant hardware,” Armand explains. “But because of the long August weekend, it would have taken three days to get a replacement device.”

While the old provider said they couldn’t do anything until the weekend was over, Infradata sorted the problem out by the end of Friday evening.

Data centre update and Managed Firewall solution

To support and protect its mission critical systems and to deliver high performance, Infradata carried out an analysis. It revealed that the Benelux data centre had to be updated and that it demanded state-of-the-art security solutions. “Ever since then we work with Infradata to review the network infrastructure in our data centres,” says Armand. “We are in the middle of rolling out innovative solutions with Infradata taking care of the installation, configuration and monitoring.”

“Thanks to Infradata’s services, we now have access to affordable state-of-the-art technologies” - Armand Bovie, Global Senior ICT Manager at Feilo Sylvania

The new infrastructure and monitoring solutions enables Feilo Sylvania to prevent, detect and resolve cyberattacks and/or threats. The firewalls Feilo Sylvania uses for its websites in 48 countries have been upgraded and are fully being managed by Infradata's certified engineers. On top of the Managed Firewall solution, the company is protected against complex phishing attemts, based on Infradata's partnership with Fox-IT.  

In this way Feilo Sylvania benefits from Infradata’s structural attention to cyber security and its networking expertise, supporting Feilo Sylvania to have their mission-critical networks to be operational and protected at all times. 

Next-generation security and infrastructure as a service

Our managed services help you with the operations of your technology environments. Infradata provides you with technical expertise, service consistency, and flexibility across multiple vendors, technologies, and geographies. Reduce your overhead and improve efficiency by leveraging our scale, experience, expertise, and high levels of standardisation.

“Infradata’s expertise allows us to use more innovative IT technology and boost our system security. It makes managing our core network equipment more effective and helps us to centralize our IT infrastructure even further. Infradata is a flexible partner that helps us to come up with ideas and respond quickly to additional and new network-related needs. That’s great for us as an industrial group and our customers.” - Armand Bovie, Global Senior ICT Manager at Feilo Sylvania